Can robots make good friends?

Tony Prescott

In the 2012 film “Robot and Frank”, the protagonist, a retired cat burglar named Frank, is suffering the early symptoms of dementia. Concerned and guilty, his son buys him a “home robot” that can talk, do household chores like cooking and cleaning, and reminds Frank to take his medicine. It’s a robot the likes of which we’re getting closer to building in the real world.

The film follows Frank, who is initially appalled by the idea of living with a robot, as he gradually begins to see the robot as both functionally useful and socially companionable. The film ends with a clear bond between man and machine, such that Frank is protective of the robot when the pair of them run into trouble.

This is, of course, a fictional story, but it challenges us to explore different kinds of human-to-robot bonds. 

Philosophy of friendship

Robotics philosopher John Danaher sets a very high bar for what friendship means. His starting point is the “true” friendship first described by Greek philosopher Aristotle, which saw an ideal friendship as premised on mutual good will, admiration and shared values. In these terms, friendship is about a partnership of equals.

Building a robot that can satisfy Aristotle’s criteria is a substantial technical challenge. Anyone who’s had a testing back-and-forth with Alexa or Siri will know AI still has some way to go in this regard.

Aristotle also talked about other forms of “imperfect” friendship – such as “utilitarian” and “pleasure” friendships – which are considered inferior to true friendship because they don’t require symmetrical bonding and are often to one party’s unequal benefit. This form of friendship sets a relatively very low bar which some robots and robotic pets – clearly already meet.

Artificial amigos

For some, relating to robots is just a natural extension of relating to other things in our world – like people, pets, and possessions. Psychologists have even observed how people respond naturally and socially towards media artefacts like computers and televisions. Humanoid robots, you’d have thought, are more personable than your home PC.

However, the field of “robot ethics” is far from unanimous on whether we can – or should – develop any form of friendship with robots. For an influential group of UK researchers who charted a set of “ethical principles of robotics”, human-robot “companionship” is an oxymoron, and to market robots as having social capabilities is dishonest and should be treated with caution – if not alarm. For these researchers, wasting emotional energy on entities that can only simulate emotions will always be less rewarding than forming human-to-human bonds.

True friendship?

We all know that social interaction is rewarding in its own right, and something that, as social mammals, humans have a strong need for. It seems probable that relationships with robots could help to address the deep-seated urge we all feel for social connection – like providing physical comfort, emotional support, and enjoyable social exchanges – currently provided by other humans.

Our paper also discussed some potential risks. These arise particularly in settings where interaction with a robot could come to replace interaction with people, or where people are denied a choice as to whether they interact with a person or a robot – in a care setting, for instance.

These are important concerns, but they’re possibilities and not inevitabilities. In the literature we reviewed we actually found evidence of the opposite effect: robots acting to scaffold social interactions with others, acting as ice-breakers in groups, and helping people to improve their social skills or to boost their self-esteem.

It appears likely that, as time progresses, many of us will simply follow Frank’s path towards acceptance: scoffing at first, before settling into the idea that robots can make surprisingly good companions. Our research suggests that’s already happening – though perhaps not in a way in which Aristotle would have approved.