PANAJI
A sudden server crash caused by heavy traffic delayed the start of the online admission process for undergraduate courses in Goa by nearly two hours on Monday, leaving hundreds of students and parents anxious as they struggled to access the portal.
The Directorate of Higher Education (DHE) had announced that the portal would go live at 12 noon for admissions in government and aided colleges. However, students attempting to apply through the official link of the DHE Goa reported repeated server errors and were unable to proceed with the application process.
Officials later confirmed that the sudden surge in traffic led to the crash. DHE Director Bhushan Sawaikar said the technical issue was resolved within a short time and the portal was restored by around 1 pm.
“Students need not panic. The first round of admissions will remain open for 15 days, so there is sufficient time for everyone to complete the process,” Sawaikar said, adding that he would also speak to the technical team to review the mandatory requirement of the Higher Secondary School leaving certificate.
The glitch has compounded problems for many students, as applicants are currently unable to proceed without uploading the school leaving certificate. Several parents pointed out that many Higher Secondary Schools have not yet issued the certificates, making it impossible for students to complete the online admission process.
Parents who contacted The Goan expressed frustration over what they termed poor coordination between the Goa Board of Secondary and Higher Secondary Education, the DHE and higher secondary schools.
“I had been trying the portal since 12 noon as announced, but the link was not proceeding ahead. It is surprising that the website cannot handle the load when over 16,000 students have passed this year,” a parent said.
This year, a total of 17,283 students appeared for the Class XII examinations conducted by the Goa Board, of whom 16,067 were declared successful. With such a large number of candidates now applying for undergraduate courses, parents said the technical problems and documentation issues have only added to the confusion and anxiety among students.
