the goan I network
PANAJI
Popular app-based food delivery service Swiggy went offline on Thursday as its delivery partners went on strike since Wednesday evening over reduced incentives and other facilities.
A Swiggy spokesperson confirmed that operations have been disrupted in some zones and regretted the inconvenience caused to customers. The spokesperson added that the company is working hard to resolve the issues with their delivery partners and resume service at the earliest. The delivery partners, on their party have given the company one week’s time to resolve the issue.
Meanwhile three delivery persons of the company were called to the Panaji police station by the police and a number of their colleagues also accompanied them in their support. The Swiggy company has sought a week’s time to resolve the issues.
Clarifying on the strike by Swiggy staff, Swiggy spokesperson has stated that they are in conversation with a small group of delivery partners with regards to a revised incentive scheme.
The spokesperson has also stated that it is the company’s constant endeavor to provide them with good and consistent payouts and incentives.
He also said that the revised
scheme is in alignment with the efforts with their partners on-ground, who take various parameters including weather conditions and distance into consideration.
He has said that the delivery partners have benefits like accident and medial insurance, on-call doctors for them and their family, education scholarship programs for them/ their children, tie-ups with banks to enable personal loans at a better rate, seasonal benefits/initiatives to ensure their safety and comfort and monthly rewards and recognition to incentivize good performance.
“We have been told to report in police station.We are fighting for rights. Police have been treating us as criminals. We will continue to fight for our right,” said a staffer of Swiggy.
