the goan I network
PANAJI
The Electricity Department has now given the consumers an option to provide the meter reading via WhatsApp or SMS for processing their respective bills. The step has been initiated as per the Joint Electricity Regulatory Commission guidelines.
The Department has activated a WhatsApp number (+91) 79729 80575 on which, all consumers, having installations within the State of Goa, can post a scan / photo of their meter reading, indicating the figures displayed on the meter LCD display specific to KWH. The scan should include the details of the meter as well. The consumer should post the scan indicating the CA number and location with name as per bill.
The consumer should arrange to provide the meter reading every first week of the succeeding month. The Department authorities, after verification, will decide to consider the same for bill generation accordingly.
The JERC had recently reduced the late payment surcharge from two to one per-cent for power bills of the March 24 to June 30 period.
The decision to extend the concession in LPS was conveyed to the Electricity Department by the Gurgao headquartered Joint Electricity Regulatory Commission (JERC) which is the apex authority on tariff and other consumer matters in the power sector for Goa and Union Territories.
Another minor concession granted to consumers was extension by two weeks the
'payment due' dates of the March 24-June 30 period, including of the bills already raised by the department.
