Samsung is sending fireproof boxes and protective gloves to customers returning potentially explosive Galaxy Note 7 phones, in a new twist to the recall scandal. Samsung has permanently halted production of its Galaxy Note 7 smartphone less than two months after launch following reports that some batteries caught fire.
Their fireproof return kits come with a thermally insulated outer box that has ceramic fiber paper lining, two smaller boxes and a static shielding bag. Sprint Corp (S.N) spokeswoman Laura Lisec said retail employees had been told to remove phones from packaging, power them down and secure them in the heat-proof boxes
