CM Pramod Sawant expressed dissatisfaction with the State’s 60,000-plus government employees over delays in basic public services. Speaking at a ‘Sarkar Tumchya Dari’ grievance outreach programme in Navelim, he said citizens were forced to make repeated visits to government offices for routine documents such as income and residence certificates. He criticised officials for delaying files and creating unnecessary bureaucratic hurdles, citing complacency arising from job security and assured promotions. Pending civic issues, including water supply, electricity, roads and drains, were also highlighted. Sawant stressed that the programme must ensure actual solutions rather than merely hearing complaints. While acknowledging that some government employees perform their duties sincerely, he called for greater accountability and action-oriented governance.
Rajesh Banaulikar, Arpora
