the goan I network
MARGAO
The Aam Aadmi Party on Wednesday demanded a rollback of the service charges levied by the Citizens Service Centre (CSC) to issue various documents and has further called upon the government to house all the RTO offices in Margao under one roof for the convenience of
the citizens.
The AAP further demanded that the Goa government emulate the Delhi government’s door delivery of services pertaining to 40 government services to the public.
The AAP delegation led by party’s Salcete taluka convenor, Ernest Moraes, on Wednesday, submitted a memorandum to the South Goa District Collector with a plea to ease the problems faced by citizens since the commissioning of the Citizens Service Centre in the District Collectorate. “The citizens are made to stand in long queues and are being forced to make multiple trips to the government offices. They are also forced to pay service charges of Rs 59 for availing these services,” the delegation said, while the immediate withdrawal of the service charge since the citizens are already facing the burden of the government’s hefty charges.
Saying that the RTO offices are located at the Osia complex and at Arlem, while commuters are forced to go to the CSC for renewal of licenses and other transport requirements, the delegation urged the government to combine the two RTO offices so that Salcete citizens are not made to shuttle between Osia, Arlem and the District Collectorate.
The memorandum also highlighted the AAP government’s door delivery of services of 40 government services to the public. “This system has been introduced for the first time in the world wherein government appointed agency officials visit citizens’ homes by taking prior appointment and deliver the documents within a time-bound manner at an additional cost of Rs 50 only,” he said, demanding that the Goa government introduce a similar service in Goa with immediate effect.
Ernest demanded to know why the Goa government cannot implement similar service in Goa if it is running successfully in Delhi.
