the goan I network
PANAJI
A medical grievance cell has recently been formed to ensure that there is a proper mechanism for patients to get their complaints heard. In a press note, Dr Medha Salkar, president, Indian Medical Association (IMA)-Goa, informed that most honorary members of the grievance cell have been picked from non-medical background and they have high medical integrity with social standing.
The chairperson of the grievance cell is Pramod Kamat, who is a retired judge.
Other honorary members of the grievance cell are Winny Coutinho (ex-public prosecutor), Jyoti Dhond (senior journalist), Ashfaq Sheikh (executive director - Life Line NGO) and Rajendra Kerkar (social activist).
Besides, president and secretary of IMA Goa State will also be honorary members of the grievance cell.
IMA Goa's press note further stated, "The public can have full faith that all their complaints will be heard patiently and appropriate steps will be taken as per the recommendation of the medical grievance cell."
Meanwhile, this cell is also going to protect the medical community, as there have been cases of patients or their families resorting to unruly behaviour because they felt that proper care was not taken care of.
With the help of a medical grievance cell, patients and their well-wishers now have a mechanism to make their complaints heard.
PANAJI
A medical grievance cell has recently been formed to ensure that there is a proper mechanism for patients to get their complaints heard. In a press note, Dr Medha Salkar, president, Indian Medical Association (IMA)-Goa, informed that most honorary members of the grievance cell have been picked from non-medical background and they have high medical integrity with social standing.
The chairperson of the grievance cell is Pramod Kamat, who is a retired judge.
Other honorary members of the grievance cell are Winny Coutinho (ex-public prosecutor), Jyoti Dhond (senior journalist), Ashfaq Sheikh (executive director - Life Line NGO) and Rajendra Kerkar (social activist).
Besides, president and secretary of IMA Goa State will also be honorary members of the grievance cell.
IMA Goa's press note further stated, "The public can have full faith that all their complaints will be heard patiently and appropriate steps will be taken as per the recommendation of the medical grievance cell."
Meanwhile, this cell is also going to protect the medical community, as there have been cases of patients or their families resorting to unruly behaviour because they felt that proper care was not taken care of.
With the help of a medical grievance cell, patients and their well-wishers now have a mechanism to make their complaints heard.
