PANAJI
A Microsoft outage lasting over 12 hours disrupted access to Outlook, Teams and other essential workplace services, affecting millions of users worldwide. Banks, government offices and courts in several countries have also reported disruptions.
In a statement issued at 3.30 am on Friday, Microsoft said it had observed “marginal success” in resolving the issue and clarified that the outage was not caused by a cybersecurity breach.
The disruption also affected other technology platforms, including OpenAI and Anthropic's AI services through their Microsoft 365 connectors.
In its latest update, Microsoft said it was scaling up virtual machines to increase capacity and reduce the load on its systems as it worked to restore services.
The company is also attempting to fix machines stuck in a faulty state by forcing them to synchronise recent network changes, which it said could improve service availability. However, some machines are not synchronising as expected, slowing down the recovery process.
“We'll continue to monitor the effectiveness of changes applied,” Microsoft said, adding that further adjustments would be made if required.
The global outage has also begun affecting airline operations in India. SpiceJet reported three flight cancellations from Delhi on Friday morning due to the Microsoft glitch, while other airlines had not reported disruptions so far.
The cancelled SpiceJet flights include services from Delhi to Pune, Delhi to Leh and Delhi to Mumbai. However, passengers have been advised to check their flight status before travelling.
