In the past there were several options (cash, drafts, cheques) and places (electricity offices and several banks) where electricity bills could be paid.
Then slowly the Power Department in their wisdom did away with the banks leading to chaos and long lines of people standing to pay their bills at the electricity offices.
Subsequently, online payment based on software developed by Goa Government was introduced. In the last one year or so, that software was ditched and the online payment gateway was gifted to a private bank and a cooperative bank.
At the beginning the online gateway of these two banks worked fine but in the recent past there are problems.
Why did the government shelve their own software which was developed using a large manpower, resources and cost? Why was the bill payment gateway handed on a platter to private players? What was the cost or gain to the Goa Government by doing so?
The authorities should rethink their decision and go back to their previous friendly payment gateway. Let us realistically implement ‘Swayampurna Goa,’ both in acts and spirit and not just by wordy ideals.
