It is shameful that people in Goa cannot pay their electricity bills online because the electricity department’s website has been down for the last four months. Citizens are forced to stand in long queues while the government keeps talking about “Digital India”. Instead of fixing the issue, the electricity department keeps making new rules that burden the public. Streetlights are often left on all day, wasting energy, while many others do not work at all. Yet, in the name of “development”, the government is draining the pockets of the common man. Everything is taxed and paid for with public money, but the credit is taken by the electricity department, the government of Goa, and politicians. Even during billing, if a dog happens to be at a house, the bill collector marks “DP” (dog present) and enters random readings, often raising the bill amount unfairly. When will the people of Goa be free from such harassment? The electricity department should fix the online bill payment problem without delay and stop exploiting the public for basic facilities.
