The AirAsia group, bagged the ‘World’s Leading Low Cost Airline’ title for the third consecutive year and clinched the ‘World’s Leading Low Cost Airline Website' and the same for its app, in a first for the no-frills airline.
AirAsia Group CEO, Tony Fernandes said, “As we work towards continuous improvement of service excellence, these three awards, especially the recognition of World’s Leading Low Cost Airline for the 3rd consecutive year is incredibly encouraging. We are also thrilled to be nominated in the "World’s Leading Cabin Crew” category. 2015 was a challenging year but I am very proud of my team for banding together and working hard to emerge stronger and better, learning from all of our experiences. This is a true testament to the efforts we are making to strengthen our services and our network in addition to the several enhancements made for our website and mobile app. We are committed more than ever to continue to improve on the quality of our customer care services and look forward to exceed the flying aspirations of our guests for 2016”.
Aireen Omar, Chief Executive Officer of AirAsia Berhad represented the AirAsia Group to receive the awards at the World Travel Awards Gala 2015.
