The move by the Punjab Government to alter the office timings of government offices is a step in the right direction. In Goa the government offices could function from 7 am to 2 pm. Changing the office timings may be a way ahead. With jobs sold and many appointed by political favouritism, it now reflects the poor level of service the public is getting on account of people without merit getting jobs. It is high time the government finds means and ways to ensure that all public offices function at optimum levels. There is a need for some radical administrative reforms so that needless extra paperwork is done away with. Officials must be more efficient by taking responsibility for their duties with a greater sense of urgency and not push people from pillar to post or send them on a wild goose chase in government offices. Unless productivity and efficiency improve considerably and urgently it will continue to be a drain on the Exchequer and a continued source of frustration and stress for people who expect a lot better.
