Over the last few years, the head count of Goa’s bureaucracy has bloated way beyond the norm. With jobs sold and many appointed by political favoritism, it now reflects the poor level of service the public is getting on account of people without merit getting jobs. It is high time the government finds means and ways to ensure that all public offices including the Courts function at optimum levels. Changing the office timings may be a way ahead. Like in the Gulf, timings from 8am to 2pm could be an idea. With the advancement of modern technology, it should be possible to ensure that the public does not have to line up at government offices for anything and everything. Officials must be more efficient by taking responsibility for their duties with a greater sense of urgency. Unless productivity and efficiency improve it will continue to be a drain on the Exchequer and a continued source of frustration and stress for people who rightly expect a lot better.
