The Navelim post office was caught off guard on World Post Day, as the post office was still found using a complaint book dated 1990 while a clerk was seen acting as a post master for want of a full-fledged post master.
Navelim villagers led by a panch member Leena Rebello claimed that they have not received the mail since the last two months,
saying letters and other correspondence was not delivered to the people for reasons best known to the postal authorities.
The situation triggered an uproar at the Nav
Navelim villagers led by a panch member Leena Rebello claimed that they have not received the mail since the last two months,
saying letters and other correspondence was not delivered to the people for reasons best known to the postal authorities.
The situation triggered an uproar at the Nav
elim post office on Monday morning after consumer rights activist and GOACAN convenor Roland Martins questioned the absence of amenities at the post office, even as he demanded that the Senior Superintendent, Posts visit the post office and take stock of the ground reality.
Roland later lodged his complaint on the book which was opened at the post office in 1990.
"Today 9th October is World Post Day and it is shocking that this complaint book is 23 years old. Is this book still in use so that it completes its silver jubilee," Roland stated in his complaint, while demanding to know why a new complaint book has not been provided in the post office.
He further pointed that there's neither a Citizens Charter nor a board displaying that RTI applications are accepted here.
Roland later lodged his complaint on the book which was opened at the post office in 1990.
"Today 9th October is World Post Day and it is shocking that this complaint book is 23 years old. Is this book still in use so that it completes its silver jubilee," Roland stated in his complaint, while demanding to know why a new complaint book has not been provided in the post office.
He further pointed that there's neither a Citizens Charter nor a board displaying that RTI applications are accepted here.
