Govt says Goa Taxi App and GoaMiles offer fair fares, safety and better earnings for local drivers
PANAJI
The Tourism Department has urged all local taxi operators to join state-supported digital taxi platforms like the Goa Taxi App and GoaMiles. The announcement comes amid ongoing opposition to these aggregator services.
According to the department, this step is part of the government’s larger plan to encourage smart transport, economic inclusion, and a tourist-friendly atmosphere by offering regulated and transparent services.
“The Goa Taxi App is not just a convenience tool but it represents a larger shift toward inclusive growth, safer commuting, and a more structured tourism experience. We urge all Goan taxi brothers to come onboard and make use of this free, government-supported platform that is designed especially to benefit them. It is not only about convenience for tourists but about creating more sustainable livelihood opportunities for our local communities,” said Tourism Director Kedar Naik.
Since the app’s launch at Manohar International Airport in January 2023, and its expansion to Margao Railway Station in October 2023, Naik said it has helped make travel easier for passengers. The app includes real-time tracking, fare calculation based on government-approved rates, Google Maps integration, and multiple payment options.
“The app Operators using the app benefit from a transparent and fair system that rewards professionalism — higher-rated drivers receive more bookings, and convenience fees are reinvested into welfare schemes for drivers and their families,” he added.
The department said that in just over a year, both digital taxi platforms have handled over 70,000 rides and brought more than 1,000 drivers on board. These services continue to offer regulated fares that are friendly to tourists, ensure drivers are paid fairly according to government rates, and improve service through digital ratings and real-time checks.
