It is learnt that a citizen stepped into the ATM of a bank in Panaji to withdraw money. After he put the card in the slot and was just about to punch in the amount to be withdrawn, the ATM machine suddenly poured out notes totaling Rs 10,000.
The person who received the unexpected cash from the malfunctioning ATM displayed rare honesty in returning it back to the bank officials.
However the bigger question is how did the ATM malfunction? Did the money belong to a person who used the ATM previously and did not receive it for some reason? It is for the concerned bank to investigate and return the money to the rightful owner.
Be that as it may, people need to be careful when the amount they punch is not dispensed by the ATM machine. There is a possibility of the ATM going offline in the middle of a transaction and the money dispensed when it gets back to being online.
Citizens need to wait till the message “Thanks for using the ATM” appears on the screen. It would be advisable to press the “Clear” and “Cancel” button on the machine.
Citizens also need to counter-check the amount withdrawn from the message received on the mobile. Banks need to immediately replace malfunctioning ATM machines to avoid such incidents.
