It is shocking to note that in spite of daily news reports and the NGO GOACAN bringing to the attention of collectorate, civil supplies, transport and legal metrology depts of Goa government of the irregularities and exploitation of the common people by HP and Bharat gas LPG providers, nothing is happening. Water in cylinders, sealing and resealing as they like, infiltration of cylinders, improper filling is happening in broad daylight. Do the authorities like the collector even care or take notice of reports of these incidents appearing in the newspaper? The services of the companies should be streamlined and customers should get LPG stress free without any issues. Customer care centres, service and delivery should be hassle free with door to door service. Poor service should be strictly dealt with by the companies with complaint system. It is difficult to get a LPG cylinder even when you pre book. In remote interior villages, elderly and disabled with no access on the main road have to wait hours in the hot sun for the agency vehicle which only turns up after 2pm to add to the misery of the customers. Will the government and responsible authorities strictly look at these problems and bring the companies to task?
