PANAJI
The company said that this move has been taken due to route rationalisation initiatives.Customers affected will be three alternatives. One, they can move flight to an earlier date before suspension, which is subject to availability. Two, they can take full credit shell with 180 days validity. And, third, they can take full refund. Meanwhile, the company said that it will notify the customers directly via their registered member email account and also through SMS. Meanwhile, the company said that it will notify the customers directly via their registered member email account and also through SMS. “AirAsia strongly urges all guests to keep their email addresses and mobile numbers with their country code prefix updated in their AirAsia member profiles to ensure that the airline can reach them to assist them”.
