MARGAO
Residents of Aquem-Margao who headed to the Aquem post office to avail the services had to return home disappointed due to technical issues relating to the software.
In fact, the citizens pointed out that they could not avail the services, including payment of money concerning the schemes, for the last two days after they were told the software is not responding for want of the ID of the postmaster.
When the citizens confronted the Postmaster, who was on leave on Thursday, he pointed out that the software is not opening for want of an ID from the divisional office. Citizens pointed out that the functioning of the postal services at the Aquem post office was hit on Thursday after the official on duty claimed the software is not responding for want of an ID.
“Why should the citizens be made to suffer for want of the ID of the employees or the postmaster? The higher postal officials should take cognizance of the ground reality and take appropriate action,” demanded a resident.
