Goa's taxi services have been a concern for both locals and tourists. Many visitors complain about high fares and the lack of affordable transport options in Goa. This issue has affected the overall travel experience in Goa, leading to dissatisfaction among tourists. Some tourists frequently encounter overcharging and aggressive behaviour from certain taxi drivers, which negatively impacts Goa’s reputation as a tourist-friendly destination. Traditional taxi operators strongly oppose app-based services like Goa Miles, fearing a loss in their income. There are few solutions which would fix the problem such as Fixed Fare System which will help in standardizing taxi fares to prevent overcharging, Mandatory digital meters will also help in ensuring transparency in pricing, tourist transport hubs will ensure designated areas for tourist transportation, app-based transport services will encourage the use of digital platforms to improve accessibility and affordability. Regulations and penalties will help control unethical practices by taxi operators.
